Privacy Policy

Your privacy is important to us!

How we handle your personal data

Bikepart Trollhättan AB (hereinafter referred to as Bikepart) collects and manages personal data from individuals who interact with us, either as customers, suppliers, or through our business system.

We protect this data from unauthorized access and misuse. This policy explains:

  • What personal data we collect
  • How we use them
  • How we protect them
  • What rights you have

What is personal data?

A personal data is information that can be linked to an identified person, such as:

  • Name
  • Personal identification number
  • Address
  • Email address
  • Phone number

How do we collect personal data?

We collect data when you:

  • Use our website (e.g. fill out forms)
  • Become a customer or supplier with us
  • Purchase a product or service
  • Contact us via phone or digital channels

What personal data do we collect?

If you are a customer or supplier, we can collect:

  • First and last name
  • Address
  • Phone number
  • Email address
  • Personal identification number

Why do we collect your data?

We use your personal data to:

Identify and contact you

  • Manage orders and deliveries
  • Send price notifications and offers
  • Manage customer service and complaints
    Legal basis: Fulfillment of contract

Carry out purchases and orders

  • Ensure delivery and payment
  • If necessary, forward contact details to third parties for warranties
    Legal basis: Purchase agreement

Send information and offers

  • Newsletters and promotions (can be unsubscribed at any time)
  • Important messages about changes to our terms
  • Administration of competitions and events
    Legal basis: Legitimate interest

Protect security and meet legal requirements

  • Prevent fraud and data breaches
  • Fulfill legal obligations, e.g., reporting to authorities
    Legal basis: Legal obligation or legitimate interest

Who do we share the information with?

We only share information with:

  • Suppliers (for example, payment solutions and shipping providers)
  • Authorities (when required by law, e.g., the Tax Agency)

We never sell your information to third parties.

How long do we keep your information?

We store your information as long as necessary to fulfill our purpose:

  • Customer information: Stored for a maximum of 72 months after the customer relationship ends or the last contact.
  • Supplier information: Stored for a maximum of 72 months after the contract ends.
  • Legal storage: Accounting-related information is stored in accordance with applicable law.

How do we protect your personal data?

We use several security measures to protect your information:

Technical security

  • Restricted access: Only authorized personnel have access to the information.
  • Firewalls & antivirus: Protection against intrusions and cyber threats.

Internal guidelines & policies

  • Clear rules for how personal data is handled.
  • Continuous monitoring and security checks.
  • We only use reliable IT providers that meet GDPR requirements

Your rights

According to GDPR, you have the right to:

  • Have your data corrected if it is inaccurate.
  • Be forgotten (delete your data) if no legal requirement prevents it.
  • Restrict the processing of your data.
  • Obtain your data in a structured format.
  • Be informed about any security incidents.
  • Transfer your data to another data controller.


Data controller

The data controller responsible for processing your personal data is:

Bikepart Trollhättan AB
Org.nr: 559188-3797
Address: Industrigatan 1, 461 37 Trollhättan, Sweden

Email: hello(snabela)bikepart.se

Bikepart Trollhättan AB is responsible for ensuring that your personal data is processed in accordance with applicable data protection legislation (GDPR).

If you wish to change or delete your information, please Contact us